Current Page
  1. Home
  2. Forum
  3. FAQ

FAQ

Frequently Asked Questions and Answers

Forum Details
Title How should I manage the products after purchase?
Posted by jwkorea (ip:)
  • Rate 0points  
  • Date 2020-12-16 13:18:04
  • Recommend Recommend
  • View 169

- Even though we have outstanding technology of plating and coating, the items are just “PLATED”, it will tarnish over time.

- Please keep in mind that all our products can be discolored if exposed to sunlight, chemicals, sweat, water or stored in high/low temperature and humid place. Avoid direct contact with chemicals found in perfume, hair spray, body lotion and etc.

- Please store our products individually in a well sealed bag to prevent scratch and to keep them shiny.

- For stone/cubic items - We do not provide replacement for items with breakage/distortion caused by improper care.

- Please note that there might be a slight bubble or stain on the surface as they are handmade piece by piece.


** We do not provide replacement or refund for above cases. Please kindly contact us if you have any other issues with our products.

Attachment
Password Please enter password to remove or edit this post.
Edit Comment

Password :

/ byte

Password : Submit Cancel

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

GO
close